Last updated: April 2026

Privacy Policy

The Mortgage Dock ("we", "us", "our") is a marketing brand operated by Coast2Coast Mortgage, LLC (NMLS #376205) and its loan officer Eli Sanderlin (NMLS #1983384). This Privacy Policy explains how we collect, use, and protect information you provide to us through our websites, themortgagedock.com, tools.themortgagedock.com, and api.themortgagedock.com, and through our marketing channels.

Information We Collect

  • Information you give us: Name, email, phone, property address, mortgage scenario details, and any documents or information you submit through forms, calculators, our chat assistant Marina Vale, or scheduled calls.
  • Automatically collected information: IP address, browser type, device type, pages visited, referring URL, and aggregated analytics data.
  • Cookies: We use cookies and similar technologies to remember preferences and measure traffic. You may disable cookies in your browser, but some features may not function properly.
  • Google Analytics: We use Google Analytics to understand how visitors use our site. It collects usage data such as pages viewed, time on page, and general location, using cookies. This data is aggregated and helps us improve the site. You can opt out with the Google Analytics Opt-out Browser Add-on.

How We Use Information

  • To respond to your inquiries and pre-qualify loan scenarios.
  • To provide loan products through Coast2Coast Mortgage, LLC.
  • To send marketing communications (email, SMS) you can opt out of at any time.
  • To improve our website, calculators, and AI assistant.
  • To comply with applicable law and regulatory requirements.

Sharing of Information

We share information with: Coast2Coast Mortgage and its loan processing/underwriting partners; service providers (email, CRM, analytics, hosting); and as required by law. We do not sell your personal information to third-party data brokers.

Data Security

We use commercially reasonable technical and organizational measures to safeguard your information, including HTTPS encryption, access controls, and limiting data to what's necessary for your stated purpose.

Your Choices

  • Opt out of marketing: Reply STOP to any SMS, click "unsubscribe" on any email, or call/email us.
  • Access / correction: Email eli@themortgagedock.com to request access, correction, or deletion of your information.
  • Do Not Track: We do not currently respond to browser DNT signals.

SMS / TCPA Consent

By submitting your phone number through our forms or chat, you consent to receive transactional and marketing text messages from The Mortgage Dock. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.

Children

Our services are not directed to children under 18 and we do not knowingly collect their information.

Changes

We may update this Privacy Policy. The "Last updated" date above will reflect any changes.

Contact

Questions? Email eli@themortgagedock.com or call 305.424.9005.